Terms & Conditions

For livestreams, visit heartwoodhall.ca 5 minutes before the show and log in. Go to “Purchased products” and select “View Show”. Showtimes given are EST (Eastern Standard Time).

For in-person shows at the venue, please have your ticket QR code for in-person presentation at the door. Ticket QR codes are shown upon successful checkout on our website and are accessible anytime at https://heartwoodhall.ca/my-account/ using your email to login under the “Orders” tab.

Terms & Conditions

All ticket sales are final. No refunds will be provided for any reason. It is the ticket purchaser’s responsibility to resell or give tickets away.

Tickets will only be refunded if the show is cancelled by Heartwood Hall. Heartwood Hall reserves the right to cancel shows as conditions may warrant. If a show is cancelled by Heartwood Hall, a full refund will be provided to all ticket-holders.

Thanks for supporting live music.